The offline problem is in Clover’s end and fortunately you can still take charges but when you need the servers to add their tips it cannot be done in the offline mode. Also in the offline mode if a credit card is run and is declined or is short of funds in debit account or in anyway odd the transaction is flagged to be resubmitted. You must wait 24 hours after the batch to contact your merchant services provider to obtain the number to resubmit the charge. I rarely get a decline in my customer’s cards but we had two last night while Clover was in offline mode. The charges were over $150 total. Also, last night was a busy Friday night in a seasonal restaurant so we were moving fast and didn’t notice we were in offline mode considering all other internet machines were working fine.
Ils peuvent, par exemple, utiliser ses outils de vente flexibles pour traiter facilement les commandes. QuickBooks POS vous permet d'ajouter des produits à une vente via la lecture de codes-barres ou simplement de les identifier à partir du système. Et pour ce faire, vous les recherchez essentiellement à l'aide de mots-clés d'article, de numéros d'article ou de codes de recherche alternatifs.
But the cool thing is you don’t have to use Square’s hardware (aside from a Square card reader, one of which you can get for free); you can also use your iOS, Android, or Windows hardware if you like. If you enjoy the Apple-esque, all-white look of Clover, you might prefer to use the Square Stand, which is compatible with iPads and even has a swiveling screen, just like Clover.
Avoid like the plague!!! The system itself is passable, but lacks several of the features that our salesperson assured us would be available. The main issue is the Clover Customer Service. Trying to even access your account while speaking with a CS Rep is excruciatingly difficult! We were provided our Merchant ID number, which we enter each time we call. It never works (even though we have been told it is the correct number). So they then ask you several minutes of questions to confirm your identity. I know that is for our benefit, but shouldn't be necessary each time. We have tried to change the contact email address, ("Can't help you with that"). We tried to change the business address, ("No problem.") but it still hasn't been changed. And good luck trying to get any real technical help! Sorry to rant, but we dumped this system after four months due to the extremely poor customer service and bait and switch we feel we fell for.
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