Clover offers great employee controls with built in permissions control and a time clock feature for payroll. We found the permission settings will satisfy most business owners as it lets them lock down individual settings on most screens. The default time clock serves its purpose but other options are available if integration with a scheduling software is needed.
With Clover, merchants are limited to First Data/Fiserv for credit card payment processing. Thus, all Clover systems are sold with a First Data merchant services contract. This processor, while decent, has far from the best reputation in the industry. First Data has historically had problems on the merchant services side of things, such as withheld funds, account terminations, and excessive fees. Merchants who have been burned by First Data in the past are understandably wary of First Data POS products and support.
Have to say I found your reviews excellent as I’m a little reluctant to go with Clover because of the long term contracts but I do have one question while I have a website designed with Prestashop and a physical retail store but need to know if any of the above systems are compatible with Prestashop as I don’t want to reinvest in my website please and would the integration be easy as I have tried equate and it didn’t work ?
Their customer service SUCKS!!!!!!! I have been put on hold for up to 30 minutes to have them get on the line and tell me I need to call a different number! Yes they can NEVER find your merchant ID number it's like you don't even exist. We are not a restaurant, and we have had to put our inventory in three different times! The little barcode scanner on the screen constantly stops working and when I tried to purchase a handheld barcode scanner just yesterday I spent the entire day on the phone, getting transferred, being put on hold, told I have to call different numbers and was finally told that they would email me the paperwork to get a scanner, and this is the best part.........they can't send the scanner until they receive my check BECAUSE THEY DONT TAKE CREDIT CARDS! What a ridiculous rinky dink operation! Run far far away from this system!
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