Ben Dwyer began his career in the processing industry in 2003 on the sales floor for a Connecticut‐based processor. As he learned more about the inner‐workings of the industry, rampant unethical practices, and lack of assistance available to businesses, he cut ties with his employer and started a blog where he could post accurate information about credit card processing. As the blog gained in popularity, Ben began directly assisting merchants in their search for a processor. Ben believes in empowering businesses by providing access to fair, competitive pricing, accurate information, and continued support. His dedication to transparency and education has made CardFellow a staunch small business advocate in the credit card processing industry.


Clover is a good point of sale system for retail and food-service businesses. It offers a suite of hardware options and a large App Marketplace to fit the unique needs of a large number of business owners. Clover manufactures their own hardware which works nicely with their software and add on Apps.Though Clover has been in the market for a few years, it is still missing functionality that other systems offer. Most of the times, the functionality can be added via purchasing apps but it can get very costly. Also, Clover does not offers support for third party apps which can leave business owners stranded if they are unable to get in touch with the app developer.
Clover Mobile also has an optional dock for stationing the machine at a set location. Clover Mobile processes payments through First Data, one of the nation’s largest payment processors, and can be used with any processor that utilizes the First Data platform. Clover Mobile is a cloud-based system, allowing businesses to manage information remotely from an internet-connected device.
Payment Depot is one of the few trustworthy Clover resellers with straightforward pricing and no hidden fees or commitments. However, Payment Depot also offers another great product called SwipeSimple that works well for low-budget and low-volume processors. SwipeSimple is a fairly basic but very capable iOS and Android POS app that connects with SwipeSimple’s free chip card reader or Payment Depot’s amazingly priced $25 contactless reader. For external hardware, merchants can connect Star Micronics’ mPOP with an integrated cash drawer and receipt printer. If you want a more robust terminal, you can opt for the $299 SwipeSimple Terminal instead of one of the mobile card readers.
Par conséquent, Clover convient à tous les commerçants à la recherche d'une solution de point de vente flexible. Il leur permet de faire évoluer dynamiquement le matériel et les logiciels POS au fur et à mesure de la croissance de leur entreprise. De plus, même les restaurants à service complet et les professionnels du service peuvent avoir une expérience transparente avec le système de point de vente Clover.
We reached out to First Data for an explanation, but that attempt proved futile through both First Data’s customer service live chat and the Clover support phone number. In the case of the live chat, the representative confirmed that the Clover cannot be reprogrammed, but couldn’t offer an explanation as to why and referred me to Clover phone support.
Shopify was one of the first companies to make it easy to sell your products online, but it’s iPad-based POS makes it every bit as easy to sell in person. Shopify POS is an affordable, mobile, and robust POS system with flat-rate in-house processing and built-in eCommerce. While it’s a great choice for any retail business that also sells online, Shopify is versatile enough that non-retail environments, such as coffee carts or salons, can also use it. If you want a powerful website with syncing for in-person sales, this is the obvious choice.
Mais, vous n'avez pas besoin d'une telle configuration pour accepter les transactions à clé. Square for Retail offre à vos clients la possibilité de payer directement depuis leur navigateur à l'aide de cartes de crédit. Le seul inconvénient est que les frais de traitement pour les paiements par clé sont légèrement plus élevés que les paiements par balayage.
Bien que ShopKeep Le point de vente est de plus en plus célèbre dans l'industrie de la restauration, il propose également une multitude de fonctionnalités de vente au détail. Son approche flexible mais holistique de la vente et de la gestion en magasin offre aux entreprises de toutes tailles un écosystème favorable à la croissance et à une échelle illimitée.
Contrôle centralisé des menus et des offres spéciales Pour offrir à vos clients une expérience exceptionnelle à tout moment et dans l'ensemble de vos établissements, ainsi que pour maîtriser les coûts, vous avez besoin d'un système centralisé de gestion des menus, des tarifs et des promotions. Un POS de restaurant basé sur le Cloud remplit ces deux objectifs en fournissant un système efficace pour modifier les menus et les tarifs. Il permet de créer des éléments de menu et de modifier les tarifs presque instantanément, avec le choix de les appliquer de façon universelle ou de maintenir des préférences locales.
Le système Clover POS n’est que l’une des solutions complètes prêtes à l’emploi pour la gestion électronique des points de vente actuellement sur le marché.. Cette offre hautes performances associe des logiciels et du matériel informatique personnalisables pour répondre à divers besoins de l'entreprise, qu'il s'agisse d'une petite entreprise ou de la création d'une boutique en tant que marque éphémère.
My winery owns about $2,000 in First Data Clover equipment. It functions acceptably but not great. Our merchant processor charges 4.5% effective rate when you add in the fees. The fact that going to another merchant processor makes our $2K Clover equipment boat anchors is insane. We are going to jump to another POS and another merchant processor. I guarantee you we will NEVER purchase First Data services or a Clover. This business practice may be legal but it’s bad bad bad.

L’une des fonctionnalités les plus impressionnantes de Clover POS pour la gestion de la clientèle et de la fidélisation est l’option d’utiliser les «cartes-cadeaux». Les cartes physiques et numériques sont disponibles et peuvent être personnalisées en fonction du style de votre entreprise. Les clients peuvent accéder aux cartes-cadeaux sur des appareils mobiles et les utiliser, et vous pouvez également suivre leur utilisation de manière numérique. Cela signifie qu'il n'y a pas besoin de reçus malpropres.
Les prix de votre abonnement mensuel au logiciel, ainsi que les tarifs de traitement, dépendront avec qui vous travaillez pour traiter vos paiements. Vous devrez choisir une société de traitement de paiement dans la liste disponible via Cloveret gardez à l’esprit que les meilleurs processeurs ne demanderont généralement pas de frais d’annulation lors de la fermeture de votre compte.
Closer in size and functions to a traditional countertop credit card machine, the Clover Flex offers card acceptance and a built-in printer. However, the Flex supports fewer apps, so if you need specific functions, be sure to check for app compatibility first. Weighing just 1 pound and featuring a 5″ screen, the Clover Flex is the smallest of the screen-based options.
Aujourd'hui, le système de point de vente de restaurant est souvent appelé point de service de restaurant, car il n'est plus réservé au seul traitement des ventes. Les systèmes POS de restaurant modernes sont au cœur des services de restauration, quelle que soit leur taille, et aident à améliorer l'expérience client et à rationaliser les opérations.

Contacting customer service was slow and painful. At 11:30 at night my job other than finishing with the waitstaff and their banks was done. The phone call to customer service took 18 mins to answer then the service person’s accent was very thick and I had to ask for him to speak slower and more clearly (I am assuming he was in India which is not a problem as long as I get clear concise answers.)


Support for Clover products can also be inconsistent, as payments/merchant account support varies, depending on who you buy your Clover hardware and account from. Clover is sold by thousands of different banks, merchant services providers, and other third-party vendors, almost always with a merchant account contract. Software and hardware support comes directly from First Data, which, again, has kind of a crummy reputation with merchants. Plus, its help website and videos aren’t super useful. Support for the Clover apps that extend the POS’s basic functionality is provided by the individual app developers rather than from a centralized support center.

Bien que le système Clover POS ait beaucoup à offrir en termes de fonctionnalités, de personnalisation et de fonctionnalités, il ne répond pas aux besoins du client. Dans le passé, la marque First Data a eu beaucoup de problèmes avec des choses comme la fermeture de compte, la retenue de fonds et des frais excessifs. Cela signifie que vous lancez les dés lorsque vous avez besoin d'un support matériel et logiciel.
Similar to Square, the main thing Payment Depot has going for it is its payment processing. Payment Depot offers flat-rate pricing of 2.6% + $0.10/transaction (the same rate as Square’s and Lightspeed’s). There’s an additional $10 monthly fee, but this fee comes with Payment Depot’s excellent customer support and even your own dedicated merchant account — something you don’t get with a third-party processor, such as Square or PayPal Here. Payment Depot also offers interchange-plus pricing plans as your business grows. Once you graduate to processing $10K-$25K/month, you’ll be eligible for Payment Depot’s $49/month plan with interchange-plus pricing.
Montreal-based software Lightspeed was founded in 2005 and today includes several different POS products: Onsite, Retail, Restaurant, and eCommerce. For this list, I’m talking specifically about Lightspeed’s cloud POS offering for retail, Lightspeed Retail. This web-based solution runs on an iPad using the Lightspeed Retail iOS app, or on a desktop computer with a web browser, such as Chrome or Mozilla. Lightspeed has especially strong inventory features that make it well suited to specialty retail, including apparel, electronics, pet stores, vape shops, and more. It’s also easy to add an eCommerce plan, which syncs your online and offline inventories, sales, customers, etc.
My business partner and I decided to go with Clover and it was the BIGGEST MISTAKE!!! Every time we call customer support they tell us they can not help us we need to go to our iAccess account and submit the problem, and then they will send you an email explaining the process or who you need to contact. Be aware that the iAccess account is also a HIDDEN FEE that they do not tell you about BUT you are paying for it. We were so unhappy with all the HIDDEN FEES that we wanted to cancel. Here we are two weeks later, and still waiting for them to cancel our account. The number they gave us was the same number we had called FOUR times, and they are not the people that cancel your subscription. FINALLY, today on attempt number 5 the lady was finally able to contact me to the right department, and she admitted that she gets the same complaint all the time. So, beware they will keep sending you to the merchant number that has NOTHING to do with the Clover apps. Heads up when you are trying to cancel make sure you are well aware of who you speak to. They will keep charging your account until you FINALLY get directed to the correct department, and trust me you will be transferred at least 5 times each time you call.
I can tell you it definitely can be reprogrammed but they dont allow it because they want a proprietary system so sales offices will promote their system knowing that it will make it tough for that business to switch because they have to buy a new POS system. We have Clover as an option and I detest this about it because I have other customers that got a Clover from another sales office and aren’t able to reprogram it because they wont allow it. However it’s doable because if I have a business owner who sells the business it can be reprovisioned as they call it. Or if the business owner changes businesses names and location but it is done by the same sales office, so that is a lot of BS that it is security. The only security is for that sales office that the merchant will stay longer even when not happy. I hope that helps.

My winery owns about $2,000 in First Data Clover equipment. It functions acceptably but not great. Our merchant processor charges 4.5% effective rate when you add in the fees. The fact that going to another merchant processor makes our $2K Clover equipment boat anchors is insane. We are going to jump to another POS and another merchant processor. I guarantee you we will NEVER purchase First Data services or a Clover. This business practice may be legal but it’s bad bad bad.


Mais, vous n'avez pas besoin d'une telle configuration pour accepter les transactions à clé. Square for Retail offre à vos clients la possibilité de payer directement depuis leur navigateur à l'aide de cartes de crédit. Le seul inconvénient est que les frais de traitement pour les paiements par clé sont légèrement plus élevés que les paiements par balayage.
Similar to Square, the main thing Payment Depot has going for it is its payment processing. Payment Depot offers flat-rate pricing of 2.6% + $0.10/transaction (the same rate as Square’s and Lightspeed’s). There’s an additional $10 monthly fee, but this fee comes with Payment Depot’s excellent customer support and even your own dedicated merchant account — something you don’t get with a third-party processor, such as Square or PayPal Here. Payment Depot also offers interchange-plus pricing plans as your business grows. Once you graduate to processing $10K-$25K/month, you’ll be eligible for Payment Depot’s $49/month plan with interchange-plus pricing.
My main complaint is Clover customer service and the unstable platform it is based on. In the one week I have used the Clover Mini I have had to reboot the units twice and they have been off line numerous times. Reboot is not a big deal, but for a brand new machine which cost $425 each I expected reliability of the FD130 or a Verifine unit (both of which I have used. )
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