Optimisation des recettes grâce à la fidélité des clients Aux Etats-Unis, 65 % des consommateurs sont membres d'au moins un programme de fidélité d'un service de restauration. Assurez-vous que votre POS de restaurant tire profit de ces statistiques. Il doit offrir une solution de fidélité et de bons d'achat qui permet de se rapprocher des clients et de les fidéliser. Vous pouvez ainsi récompenser vos clients, mettre en place des promotions ciblées, personnaliser l'expérience client et regrouper les données sur les préférences et les habitudes de vos clients.
Avoid like the plague!!! The system itself is passable, but lacks several of the features that our salesperson assured us would be available. The main issue is the Clover Customer Service. Trying to even access your account while speaking with a CS Rep is excruciatingly difficult! We were provided our Merchant ID number, which we enter each time we call. It never works (even though we have been told it is the correct number). So they then ask you several minutes of questions to confirm your identity. I know that is for our benefit, but shouldn't be necessary each time. We have tried to change the contact email address, ("Can't help you with that"). We tried to change the business address, ("No problem.") but it still hasn't been changed. And good luck trying to get any real technical help! Sorry to rant, but we dumped this system after four months due to the extremely poor customer service and bait and switch we feel we fell for.
×