My winery owns about $2,000 in First Data Clover equipment. It functions acceptably but not great. Our merchant processor charges 4.5% effective rate when you add in the fees. The fact that going to another merchant processor makes our $2K Clover equipment boat anchors is insane. We are going to jump to another POS and another merchant processor. I guarantee you we will NEVER purchase First Data services or a Clover. This business practice may be legal but it’s bad bad bad.
Whomever set you up did not provide justice to you and for that I am sorry. I work extensively with Clover and it will do the things you spoke of without “reinventing the wheel” and allow your business to work. Invoices and estimates can be created in an app called Invoice ASAP and the inventory should be easily trackable. Go to your inventory app, in the upper left hand corner there are three lines next to the Inventory logo, click on them, it will give you a drop down, click settings and then check both boxes, tracking and auto deducting inventory as it is sold.

Aucun problème! Le système Clover POS vous a couvert. Les applications disponibles avec votre logiciel Clover POS incluent des outils de reporting décents. Par exemple, vous pouvez accéder à un rapport «Par paiements» sur votre station Clover, qui affiche un résumé de toutes les transactions effectuées au cours d’une période donnée. Des rapports sont également disponibles pour les rapports de caisse, les paiements par type de carte et les statistiques de paiement.
Lorsque vous achetez un système de point de vente au détail, vous ne vous contentez pas d'acquérir une solution logicielle. Vous serez également partenaire de son fournisseur et lui confierez ensuite votre entreprise. La solution de point de vente au détail finit par jouer un rôle qui détermine considérablement le résultat de toutes vos opérations principales.
L’une des fonctionnalités les plus impressionnantes de Clover POS pour la gestion de la clientèle et de la fidélisation est l’option d’utiliser les «cartes-cadeaux». Les cartes physiques et numériques sont disponibles et peuvent être personnalisées en fonction du style de votre entreprise. Les clients peuvent accéder aux cartes-cadeaux sur des appareils mobiles et les utiliser, et vous pouvez également suivre leur utilisation de manière numérique. Cela signifie qu'il n'y a pas besoin de reçus malpropres.

Abonnement au Carré pour la vente au détail vous offre l'avantage des virements bancaires instantanés, de Square Secure, des paiements via magstripe, de la carte à puce, d'Apple Pay et de Google Pay, des rapports sur les ventes des employés, l'historique des stocks, les bénéfices projetés, les données de ventes brutes, les stocks par catégorie, plus la valeur du marchandises vendues.

Abonnement au Carré pour la vente au détail vous offre l'avantage des virements bancaires instantanés, de Square Secure, des paiements via magstripe, de la carte à puce, d'Apple Pay et de Google Pay, des rapports sur les ventes des employés, l'historique des stocks, les bénéfices projetés, les données de ventes brutes, les stocks par catégorie, plus la valeur du marchandises vendues.
In addition to the software plan, the system itself will affect features somewhat. While all of the Clover devices let you accept credit and debit cards, other features will vary. For example, the Clover Go doesn’t offer inventory management capabilities. On the flip side, it’s the only device that supports multi-MID capabilities so that multiple ‘businesses’ can use the same machine. This is common for situations like salons where stylists rent a chair and aren’t employed directly by the main salon, thus having their own merchant account.
We cover the features of the various systems in a comprehensive set of reviews for each product in the Clover family. No matter which Clover equipment you choose, you’ll need to sign up for a monthly software plan, which is one factor that will dictate which features you’ll be able to use. For example, advanced inventory functionality or restaurant modifier capabilities are only available with the Register plan.
Finally, some merchants might find Clover hardware limiting. Unlike other POS systems that run on Apple or Android devices, Clover’s proprietary hardware only works with Clover POS (with one exception, which I’ll get to shortly). That means if you buy the hardware and you end up not liking Clover, you can’t use your equipment with any other system. What’s more, your unit cannot even be reprogrammed if you want to switch to another First Data-approved merchant account. You’ll have to buy a whole new hardware bundle.
We own a boutique where we also offer screen printing and embroidery. The Clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sell t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional, or make an invoice on Word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn’t even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told “they’re yours, you bought them, do what you want with them, you could try selling them on ebay”. Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not “Point of Sale” or “Lucky Clover”. We’re currently looking for another option, over $2000 and a lot of frustration later.
Android-based Toast’s creators developed this cloud POS as an alternative to the poorly serviced, difficult-to-update POS systems most restaurateurs had to contend with just a decade ago. Toast is restaurant-specific and suitable for full service, quick service, cafes, and pizzerias. It can also be used by businesses that just serve alcohol, such as bars and nightclubs.
This system is fine for a small retail business or even a single transaction business. DO NOT buy this system for a busy alacarte restaurant. It contains program gliches which are problematic for restaurants which have to access a check multiple times during service or which may have multiple checks for a table. Managerial access to make corrections is limited and the programmers at tech support are not interested in making simple changes which will simplify the system. Also, telephone only tech support is often untrained and uninformed when faced with problem solving. Spend the extra money for a better system.

I can tell you it definitely can be reprogrammed but they dont allow it because they want a proprietary system so sales offices will promote their system knowing that it will make it tough for that business to switch because they have to buy a new POS system. We have Clover as an option and I detest this about it because I have other customers that got a Clover from another sales office and aren’t able to reprogram it because they wont allow it. However it’s doable because if I have a business owner who sells the business it can be reprovisioned as they call it. Or if the business owner changes businesses names and location but it is done by the same sales office, so that is a lot of BS that it is security. The only security is for that sales office that the merchant will stay longer even when not happy. I hope that helps.

Similar to Square, the main thing Payment Depot has going for it is its payment processing. Payment Depot offers flat-rate pricing of 2.6% + $0.10/transaction (the same rate as Square’s and Lightspeed’s). There’s an additional $10 monthly fee, but this fee comes with Payment Depot’s excellent customer support and even your own dedicated merchant account — something you don’t get with a third-party processor, such as Square or PayPal Here. Payment Depot also offers interchange-plus pricing plans as your business grows. Once you graduate to processing $10K-$25K/month, you’ll be eligible for Payment Depot’s $49/month plan with interchange-plus pricing.
We have purchased the Clover mobile through our Suntrust bank branch and were very excited about the capabilities. It is a nice unit except for one major problem. In 6 months we have been sent 6 replacement devices because a bug causes all debit entries to be ran as credit entries. Well after the second device, I started wondering if this is some kind of procedure put into place by First Data. Their credit card rates are higher, but they sell you on the fact that all debit transactions are free. Which is great, if their equipment didn't disable debit transactions every 4 weeks. This has cost us a few hundred dollars per month on credit card fees that should have been run as debit. The equipment is cool and fast, but that debit scam is pretty sinister.
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