With Clover, merchants are limited to First Data/Fiserv for credit card payment processing. Thus, all Clover systems are sold with a First Data merchant services contract. This processor, while decent, has far from the best reputation in the industry. First Data has historically had problems on the merchant services side of things, such as withheld funds, account terminations, and excessive fees. Merchants who have been burned by First Data in the past are understandably wary of First Data POS products and support.
Contacting customer service was slow and painful. At 11:30 at night my job other than finishing with the waitstaff and their banks was done. The phone call to customer service took 18 mins to answer then the service person’s accent was very thick and I had to ask for him to speak slower and more clearly (I am assuming he was in India which is not a problem as long as I get clear concise answers.)

Clover is a good point of sale system for retail and food-service businesses. It offers a suite of hardware options and a large App Marketplace to fit the unique needs of a large number of business owners. Clover manufactures their own hardware which works nicely with their software and add on Apps.Though Clover has been in the market for a few years, it is still missing functionality that other systems offer. Most of the times, the functionality can be added via purchasing apps but it can get very costly. Also, Clover does not offers support for third party apps which can leave business owners stranded if they are unable to get in touch with the app developer.

En conséquence, vous pouvez organiser vos informations sur les fournisseurs, garder un œil sur vos niveaux de stock, définir des notifications d'inventaire, suivre la progression des commandes d'achat, proposer des commandes d'achat, diriger les commandes d'achat aux fournisseurs, suivre les niveaux d'inventaire multi-magasins, transférer des articles entre différents emplacements de magasins, faire correspondre les fournisseurs avec leurs produits, imprimer des étiquettes de codes à barres, etc.


Pro - La version Pro de QuickBooks coûte un prix unique de $1,700. Cela vous offre des rapports avancés, des programmes de récompenses et de fidélité, des cartes de mise de côté et des cartes-cadeaux, l'intégration de QuickBooks Desktop, la gestion de la paie, des rapports de base, le suivi des données clients, le suivi et la gestion des stocks, le traitement des paiements, la sonnerie des ventes et la gestion des employés.

We reached out to First Data for an explanation, but that attempt proved futile through both First Data’s customer service live chat and the Clover support phone number. In the case of the live chat, the representative confirmed that the Clover cannot be reprogrammed, but couldn’t offer an explanation as to why and referred me to Clover phone support.
Clover is a very acceptable point of sale system for small businesses, as long as you understand the risks and challenges of using First Data for payment processing and hardware/software support and are pretty confident you want to use Clover for the long-haul (or you can afford to buy new equipment if Clover doesn’t work out). Also, make sure you are comfortable with the bank/merchant account you purchase Clover from because you’ll be relying on them for most support-related issues. Check out our recommendations if you think Clover is right for you.
We own a boutique where we also offer screen printing and embroidery. The clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sale t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional or make an invoice on word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn’t even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told “they’re yours, you bought them, do what you want with them, you could try selling them on ebay”. Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not “Point of Sale” or “Lucky Clover”. We’re currently looking for another option, over $2000 and a lot of frustration later.
Shannon is a writer and editor based in San Diego, CA. Shannon attended San Diego State University, graduating in 2005 with a BA in English. She is the former editor-in-chief of SteelOrbis, an online trade publication. Shannon has also published articles for LIVESTRONG.COM, eHow, Life'd, and other websites. She has been with Merchant Maverick since 2015, writing about POS software, small business loans, and financing for women entrepreneurs.
Récemment encore, les systèmes POS de restaurant étaient le plus souvent gérés sur site. Les solutions sur site exigent un investissement important d'entrée de jeu, comprenant des serveurs coûteux pour exécuter le système, et peuvent également générer régulièrement des coûts élevés de maintenance. Certaines ressources sont nécessaires pour gérer les mises à jour et les mises à niveau des logiciels de POS, et vous devez planifier l'installation manuelle de correctifs de sécurité par le personnel sur site. Les plates-formes POS de restaurant mobiles basées sur le Cloud offrent une solution moderne dédiée aux professionnels des services de restauration pour qu'ils puissent gérer leur technologie. Les professionnels des services de restauration qui ont adopté un système POS de restaurant basé sur le Cloud bénéficient des avantages suivants :

The Clover Mini, as its name implies, is smaller than the full Clover Station, but is still designed for use in a fixed location. (Looking for portability in-store or at a restaurant? Go with Mobile or Flex.) It includes many of the same functions as the full POS, and can scan barcodes and QR codes. It also has a built-in printer can be tethered to the Clover Station for use as a customer-facing display and card swiper.

Ensuite, le système de point de vente Clover vous permettra d'ajouter de la gratification aux chèques, de créer un programme de fidélité simple et personnalisé, de créer votre liste de diffusion automatiquement, de préautoriser les cartes de crédit, de vous intégrer à une échelle de poids, de traiter les échanges, de gérer l'inventaire, de suivre les ventes avec rapports au niveau de l'article, exportez des rapports de base, gérez les employés (paie, quarts), définissez les autorisations des employés, traitez les remboursements, facturez les taxes au niveau de l'article, appelez les articles, les remises et les taxes, acceptez les signatures et les conseils à l'écran, envoyez des reçus sans papier , traiter les paiements hors ligne, suivre les paiements en espèces et accepter toutes les cartes de crédit et de débit.


Si vous recherchez une alternative au système Clover POS offrant un support client exceptionnel, alors ShopKeep (lisez notre Chronique de ShopKeep) pourrait être la solution parfaite. Ce système de point de vente basé sur un nuage comprend une gamme de fonctionnalités pour la création de rapports, les transactions de vente, la gestion des employés et le suivi des stocks. En outre, l'équipe de support client 24 / 7 peut répondre presque instantanément à toutes vos questions.
Quels que soient vos besoins sur votre système de point de vente, il existe sur le marché de Clover Station une poignée d'applications et d'outils qui vous aideront à transformer votre stratégie de vente. En fin de compte, avec le marché des applications Clover, vous pouvez choisir les fonctionnalités ou les outils dont votre entreprise a besoin pour renforcer les ventes, du traitement des coupons aux pin pads virtuels en passant par la gestion des cartes cadeaux.
Owning a Clover Station doesn’t prevent you from switching processors, it just prevents you from continuing to use your existing Clover POS with a different processor. Unfortunately, you’ll need to decide if changing processors is worth purchasing another point of sale system. In many cases, if your processor is gouging you on fees, the answer is a resounding yes.
Closer in size and functions to a traditional countertop credit card machine, the Clover Flex offers card acceptance and a built-in printer. However, the Flex supports fewer apps, so if you need specific functions, be sure to check for app compatibility first. Weighing just 1 pound and featuring a 5″ screen, the Clover Flex is the smallest of the screen-based options.
La version de base, pour commencer, facilite le traitement des paiements, le suivi des stocks, le suivi des données clients, plus l'intégration avec le logiciel de comptabilité QuickBooks. Les versions Pro et Multi-Store, en revanche, font avancer les choses en fournissant des fonctionnalités telles que les contrôles d'inventaire personnalisés, la gestion des commissions, la gestion des ventes et la gestion des employés.
I have used clover for 2 1/2 years. Do not buy or use clover, it sucks! I have experienced 4 system upgrades that appear with out warning, functionality and payment processing changed significantly to the point that it disrupted business. Last year Clover, that is really First Data, changed credit card processing internally resulting in credit card amounts not matching the Clover system amounts.. I should also mention that Clover Customer service representatives denied for a week that any changes occurred. I had to supply proof that the credit card errors actually existed.
Par conséquent, Clover convient à tous les commerçants à la recherche d'une solution de point de vente flexible. Il leur permet de faire évoluer dynamiquement le matériel et les logiciels POS au fur et à mesure de la croissance de leur entreprise. De plus, même les restaurants à service complet et les professionnels du service peuvent avoir une expérience transparente avec le système de point de vente Clover.

De plus, les personnes qui dirigent des entreprises alimentaires et des restaurants disposent de nombreuses options de gestion des commandes. Vous pouvez ajouter des articles aux commandes via l'application Register ou Clover Dining, et vous pouvez facilement rechercher dans votre interface. Lorsque cela est nécessaire, les employés peuvent également créer des éléments personnalisés sur les commandes des clients.
Revel Systems POS le logiciel vous coûtera au moins 99 $ par mois pour chaque terminal de point de vente. Il est livré avec un mode permanent, une sauvegarde cloud sécurisée, un nombre illimité d'utilisateurs, des mises à jour automatiques gratuites des produits, une intégration personnalisée, une assistance téléphonique 24/7 et une billetterie en ligne, des rapports et des analyses, la gestion de la relation client, la gestion des employés, la gestion des stocks et une interface intuitive .
We own a boutique where we also offer screen printing and embroidery. The clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sale t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional or make an invoice on word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn’t even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told “they’re yours, you bought them, do what you want with them, you could try selling them on ebay”. Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not “Point of Sale” or “Lucky Clover”. We’re currently looking for another option, over $2000 and a lot of frustration later.
Yes, Clover is pretty, but the system is modern in more than just its appearance. Clover is fast, powerful, and cloud-based, bringing not only your business’s look but also its payment processing functionality and back-end business management into the 21st century. You can use Clover to accept any kind of payment from Apple Pay to gift cards, tie in a customer loyalty program, manage employees, and much more.
We cover the features of the various systems in a comprehensive set of reviews for each product in the Clover family. No matter which Clover equipment you choose, you’ll need to sign up for a monthly software plan, which is one factor that will dictate which features you’ll be able to use. For example, advanced inventory functionality or restaurant modifier capabilities are only available with the Register plan.
Comme la plupart de mes investissements sont amortis, j’ai aujourd’hui pour objectif de diminuer la charge de travail sur mon exploitation. Je souhaiterai passer à un cheptel de maximum 70 chèvres tout en maintenant un niveau de production laitière égal à celui que j’ai aujourd’hui. Je travaille dans ce sens. Comme j’ai besoin de lait toute l’année, je projette de faire passer un lot en lactation longue et ne conserver qu’une ou deux périodes de mise bas/an.
Et en parlant des évaluations, le Le système Lightspeed Retail POS offre une puissante analyse multicanal. Il vous donne une vue globale de votre entreprise grâce à un aperçu détaillé de vos efforts de marketing, des performances des employés, des stocks, des ventes, des clients, etc. De plus, tout ici est mis à jour en temps réel pour une précision optimale.
Samsung Pay, Apple Pay, Android Pay, the list of new payment technologies goes on and on, but what can a business like yours do to take advantage of these payment technologies that your customers want to use? Using a Clover POS System is a great first step, and that’s something that can be easily integrated into your current merchant account at Leaders Merchant Services. It’s also something that you can begin to use easily (and inexpensively) when you sign up for a merchant account with Leaders Merchant Services.
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