Au lieu de faire appel à l'équipe du service clientèle, vous pouvez toujours essayer de consulter le centre de libre-service Clover, qui permet d'accéder à des conseils de dépannage, à des FAQ et à des guides. Cette information est très utile, en particulier lorsque vous trouvez un guide contenant un didacticiel vidéo sur YouTube. Clover offre également la possibilité de contacter leur équipe sur les réseaux sociaux tels que Instagram, Twitter et Facebook.
Contacting customer service was slow and painful. At 11:30 at night my job other than finishing with the waitstaff and their banks was done. The phone call to customer service took 18 mins to answer then the service person’s accent was very thick and I had to ask for him to speak slower and more clearly (I am assuming he was in India which is not a problem as long as I get clear concise answers.)
Bien que ShopKeep Le point de vente est de plus en plus célèbre dans l'industrie de la restauration, il propose également une multitude de fonctionnalités de vente au détail. Son approche flexible mais holistique de la vente et de la gestion en magasin offre aux entreprises de toutes tailles un écosystème favorable à la croissance et à une échelle illimitée.

Un autre outil bien connu dans l’environnement des points de vente, le Shopify POS (lisez notre Shopify Examen du PDV) est excellent pour ceux qui utilisent déjà le Shopify CRM pour gérer leurs clients et poursuivre leurs ventes. le Shopify Le point de vente est l’un des meilleurs de sa catégorie et sa stratégie vous permet d’intégrer les options de paiement directement dans votre site Web de commerce électronique lorsque vous vous inscrivez au programme de base. Shopify prévoyez à 29 $ par mois.


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Et en parlant des évaluations, le Le système Lightspeed Retail POS offre une puissante analyse multicanal. Il vous donne une vue globale de votre entreprise grâce à un aperçu détaillé de vos efforts de marketing, des performances des employés, des stocks, des ventes, des clients, etc. De plus, tout ici est mis à jour en temps réel pour une précision optimale.
Contrôle centralisé des menus et des offres spéciales Pour offrir à vos clients une expérience exceptionnelle à tout moment et dans l'ensemble de vos établissements, ainsi que pour maîtriser les coûts, vous avez besoin d'un système centralisé de gestion des menus, des tarifs et des promotions. Un POS de restaurant basé sur le Cloud remplit ces deux objectifs en fournissant un système efficace pour modifier les menus et les tarifs. Il permet de créer des éléments de menu et de modifier les tarifs presque instantanément, avec le choix de les appliquer de façon universelle ou de maintenir des préférences locales.
We own a boutique where we also offer screen printing and embroidery. The Clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sell t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional, or make an invoice on Word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn’t even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told “they’re yours, you bought them, do what you want with them, you could try selling them on ebay”. Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not “Point of Sale” or “Lucky Clover”. We’re currently looking for another option, over $2000 and a lot of frustration later.
The Clover Mini, as its name implies, is smaller than the full Clover Station, but is still designed for use in a fixed location. (Looking for portability in-store or at a restaurant? Go with Mobile or Flex.) It includes many of the same functions as the full POS, and can scan barcodes and QR codes. It also has a built-in printer can be tethered to the Clover Station for use as a customer-facing display and card swiper.
Clover offers great employee controls with built in permissions control and a time clock feature for payroll. We found the permission settings will satisfy most business owners as it lets them lock down individual settings on most screens. The default time clock serves its purpose but other options are available if integration with a scheduling software is needed.
Mais ne vous y trompez pas. Bien que QuickBooks POS puisse sembler avancé, il est livré avec une interface très intuitive accompagnée d'une mise en page simple. La facilité d'utilisation est l'un des principaux avantages ici, car le système de point de vente au détail QuickBooks est suffisamment simple pour être compris et modifié par les utilisateurs non techniques.
My winery owns about $2,000 in First Data Clover equipment. It functions acceptably but not great. Our merchant processor charges 4.5% effective rate when you add in the fees. The fact that going to another merchant processor makes our $2K Clover equipment boat anchors is insane. We are going to jump to another POS and another merchant processor. I guarantee you we will NEVER purchase First Data services or a Clover. This business practice may be legal but it’s bad bad bad.
We reached out to First Data for an explanation, but that attempt proved futile through both First Data’s customer service live chat and the Clover support phone number. In the case of the live chat, the representative confirmed that the Clover cannot be reprogrammed, but couldn’t offer an explanation as to why and referred me to Clover phone support.
Shopify POS software fees start at just $29/month (that includes a hosted eCommerce website, by the way), though you’ll need to opt for the $79/month plan if you want to connect peripherals, such as a cash drawer and receipt printer. You will get most features with this plan level, including gift cards, staff PINs, register shifts, and reporting. The Shopify Payments flat-rate payment processing is included at just 2.5% at the $79/month plan level and only 2.6% for your online sales. You also have the option to integrate with an outside payment processor, though Shopify will add a 1% fee if you do that.

Have to say I found your reviews excellent as I’m a little reluctant to go with Clover because of the long term contracts but I do have one question while I have a website designed with Prestashop and a physical retail store but need to know if any of the above systems are compatible with Prestashop as I don’t want to reinvest in my website please and would the integration be easy as I have tried equate and it didn’t work ?
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Le système peut fonctionner dans un environnement client/serveur en utilisant n'importe lequel des systèmes d'exploitation populaires de Microsoft ainsi que des ordinateurs et équipements périphériques prêts à l'emploi génériques. Vous pouvez utiliser la majorité des claviers pour point de vente proposés aujourd'hui ou opérer dans un environnement tactile. Les écrans d'interface configurés par l'utilisateur peuvent être conçus de façon à s'adapter à vos besoins en utilisant notre concepteur de menu écran de point de vente.

Clover Mobile states that it was specifically designed for food trucks, restaurants that offer tableside payment, mobile service professionals such as landscapers or plumbers, retailers who offer "line-busting" services or who do their own inventory scanning, and businesses that frequently process payments outside of a traditional environment, such as at tradeshows or fairs.
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