What Clover does not let you know when you sign up and it is in the contract is that they will charge you $25.00 charge back fee. So lets put this in perspective. You have a small sandwich shop and you have a charge back of 10.00. Clover will reverse the 10.00 charge and charge you 25.00. Wow....I don't know about you but that is a big hit...we pay .05 per transaction then the charges for MC and Visa then to be hit with a 25.00 charge back fee... When does it end. READ and ASK about the CHARGE BACK FEES! BUYER BEWARE
Récemment encore, les systèmes POS de restaurant étaient le plus souvent gérés sur site. Les solutions sur site exigent un investissement important d'entrée de jeu, comprenant des serveurs coûteux pour exécuter le système, et peuvent également générer régulièrement des coûts élevés de maintenance. Certaines ressources sont nécessaires pour gérer les mises à jour et les mises à niveau des logiciels de POS, et vous devez planifier l'installation manuelle de correctifs de sécurité par le personnel sur site. Les plates-formes POS de restaurant mobiles basées sur le Cloud offrent une solution moderne dédiée aux professionnels des services de restauration pour qu'ils puissent gérer leur technologie. Les professionnels des services de restauration qui ont adopté un système POS de restaurant basé sur le Cloud bénéficient des avantages suivants :
I would give less if I could in ratings. We signed up with Key Bank Merchant Services ( don’t use them either, awful) they promoted Clover for our new restaurant as ease of use, reporting and integration with our payroll company. This system hasn’t worked since day 1. It has cost us thousands in manhours, aggravation and stress. We are now trying resolutions with Key Banks Northeast Regional Head to try and resolve. This was an investment nightmare from start to finish. We failed to do our due diligence and have paid the price. We will make them pay if they can’t resolve these issues
Clover is super easy to use and get started with, even if you have minimal or no POS experience. Its short learning curve makes it easy to train employees, and proprietary features such as fingerprint login (on the Clover Station) make logging in a breeze. You don’t have to source your hardware from different places and hope it’s all compatible; Clover has everything you need to start selling out-of-the-box.
Donc, pour choisir l'option la plus économique pour votre entreprise, vous pouvez comparer différents systèmes de points de vente au détail en fonction de leur configuration globale et de leurs coûts de fonctionnement. Ensuite, utilisez les chiffres pour établir le retour sur investissement potentiel de chaque option en fonction des avantages des fonctionnalités correspondantes.
La gestion des clients est également un jeu d'enfant, grâce à la flexibilité de Vend et à un cadre d'information robuste. En plus de conserver vos données clients dans des profils bien organisés, le système facilite la collecte de données via des formulaires personnalisés. Aditionellement, vous profitez de ses programmes de fidélisation pour attirer des acheteurs réguliers.
Tout grand commerçant sait que s’ils veulent augmenter leurs profits à long terme, ils ne peuvent pas se concentrer uniquement sur des ventes ponctuelles. Ces jours-ci, les meilleurs résultats proviennent de vos clients réguliers: ce sont les personnes qui s’en tiennent à votre liste de clients et qui reviennent sans cesse. Avec le système Clover POS, vous pouvez transformer n'importe quel client en consommateur fidèle.
En fin de compte, il existe de nombreuses façons de mettre à niveau et d’améliorer vos expériences de transaction avec Clover, quel que soit le type d’entreprise que vous dirigez. L’interface est très simple et facile à utiliser, et il n’ya pas de limite à ce que vous pouvez personnaliser en matière de création. Vous optimisez ainsi votre gestion quotidienne des stocks et des paiements.

My business partner and I decided to go with Clover and it was the BIGGEST MISTAKE!!! Every time we call customer support they tell us they can not help us we need to go to our iAccess account and submit the problem, and then they will send you an email explaining the process or who you need to contact. Be aware that the iAccess account is also a HIDDEN FEE that they do not tell you about BUT you are paying for it. We were so unhappy with all the HIDDEN FEES that we wanted to cancel. Here we are two weeks later, and still waiting for them to cancel our account. The number they gave us was the same number we had called FOUR times, and they are not the people that cancel your subscription. FINALLY, today on attempt number 5 the lady was finally able to contact me to the right department, and she admitted that she gets the same complaint all the time. So, beware they will keep sending you to the merchant number that has NOTHING to do with the Clover apps. Heads up when you are trying to cancel make sure you are well aware of who you speak to. They will keep charging your account until you FINALLY get directed to the correct department, and trust me you will be transferred at least 5 times each time you call.
I would give less if I could in ratings. We signed up with Key Bank Merchant Services ( don’t use them either, awful) they promoted Clover for our new restaurant as ease of use, reporting and integration with our payroll company. This system hasn’t worked since day 1. It has cost us thousands in manhours, aggravation and stress. We are now trying resolutions with Key Banks Northeast Regional Head to try and resolve. This was an investment nightmare from start to finish. We failed to do our due diligence and have paid the price. We will make them pay if they can’t resolve these issues
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