Clover offers expanded functionality through their App Marketplace. For example, Full service restaurants can download an app that gives them access to a table layout screen. Retailers have many apps available to them as well and are served better by using one of the advanced inventory tracking apps instead of relying on the native inventory tracker.
If you require specialty features or have a particular function in mind only available with certain systems, you should choose your POS system first. However, if you don’t need special features and want to ensure the lowest cost for processing, you should choose your processor first. Many processors support a range of different systems, so you’ll still have multiple POS systems to choose from.
Toast offers all the restaurant-centric POS features you’d expect, from seating area management to menu management. Even offering more advanced functions, such as online ordering and kiosk mode, Toast is full-fledged restaurant management software, not just a POS. It’s not the cheapest POS around — packages start at $79/month — but certainly not the most expensive, either. The core software offered at the lowest price level includes cloud-based reporting, menu management, and kitchen operations, while paid add-ons include online ordering, loyalty, and gift cards.
Une expérience client exceptionnelle Les clients ont des attentes vis-à-vis du service fourni, et si vous ne leur offrez pas ce qu'ils attendent, ils ne reviennent pas. Un système POS de restaurant adapté améliore vos opérations et fournit une expérience exceptionnelle qui incite les clients à revenir. En associant des tablettes mobiles à une interface POS de restaurant intuitive, vous pouvez accélérer le service tout en maintenant la satisfaction des clients dans la restauration rapide.
Avoid like the plague!!! The system itself is passable, but lacks several of the features that our salesperson assured us would be available. The main issue is the Clover Customer Service. Trying to even access your account while speaking with a CS Rep is excruciatingly difficult! We were provided our Merchant ID number, which we enter each time we call. It never works (even though we have been told it is the correct number). So they then ask you several minutes of questions to confirm your identity. I know that is for our benefit, but shouldn't be necessary each time. We have tried to change the contact email address, ("Can't help you with that"). We tried to change the business address, ("No problem.") but it still hasn't been changed. And good luck trying to get any real technical help! Sorry to rant, but we dumped this system after four months due to the extremely poor customer service and bait and switch we feel we fell for.
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