Their customer service SUCKS!!!!!!! I have been put on hold for up to 30 minutes to have them get on the line and tell me I need to call a different number! Yes they can NEVER find your merchant ID number it's like you don't even exist. We are not a restaurant, and we have had to put our inventory in three different times! The little barcode scanner on the screen constantly stops working and when I tried to purchase a handheld barcode scanner just yesterday I spent the entire day on the phone, getting transferred, being put on hold, told I have to call different numbers and was finally told that they would email me the paperwork to get a scanner, and this is the best part.........they can't send the scanner until they receive my check BECAUSE THEY DONT TAKE CREDIT CARDS! What a ridiculous rinky dink operation! Run far far away from this system!
What Clover does not let you know when you sign up and it is in the contract is that they will charge you $25.00 charge back fee. So lets put this in perspective. You have a small sandwich shop and you have a charge back of 10.00. Clover will reverse the 10.00 charge and charge you 25.00. Wow....I don't know about you but that is a big hit...we pay .05 per transaction then the charges for MC and Visa then to be hit with a 25.00 charge back fee... When does it end. READ and ASK about the CHARGE BACK FEES! BUYER BEWARE
De plus, les personnes qui dirigent des entreprises alimentaires et des restaurants disposent de nombreuses options de gestion des commandes. Vous pouvez ajouter des articles aux commandes via l'application Register ou Clover Dining, et vous pouvez facilement rechercher dans votre interface. Lorsque cela est nécessaire, les employés peuvent également créer des éléments personnalisés sur les commandes des clients.
As a small business owner, who feels as if I been scammed twice already…My customers love the Clover POS and Clover Mini, they compliment it, but for processing. I would tell anyone not to go with Clover or First Data. They make running a business much harder then it already is. I don’t blame them all the way. I take some blame, but Clover – get over yourselves, you’ve already gotten so much money for equipment and also processing. Why not make a system which can be reprogammed?
Tout le matériel Clover POS accepte les cartes à puce, les paiements sans contact NFC et les cartes à bande magnétique.. Vous ne devriez pas avoir beaucoup de difficulté, même si vous servez de nombreux clients différents. De plus, comme pour tout système de point de vente, l’achat immédiat de votre équipement vous évite d’être pris au piège de contrats extrêmement coûteux ou fastidieux.

Clover Go POS - $ 59: L’option matérielle la plus portable de Clover, cette solution est une pièce jointe d’appareil intelligent Bluetooth qui vous permet de traiter facilement les paiements par jetons, bandes magnétiques et sans contact. Clover Go POS nécessite que vous fournissiez votre propre technologie supplémentaire sous forme de tablette, iPad ou smartphone.


The Clover Mobile POS system offers a choice between wireless or wireless/3G connectivity, with a 7" screen, and built-in rechargeable battery. Additionally, apps in the Clover App Market can be added to the Clover Mobile, increasing functionality and allowing businesses to tailor the system to their specific needs. An optional printer can also be added for quick receipt printing anywhere a transaction is processed.
Même l'option “Register Lite” la moins chère vient avec des outils d'inventaire essentiels que vous pouvez utiliser pour suivre et classer les articles de votre portefeuille. En outre, l'application «Register» mise à niveau est livrée avec une grande variété de fonctionnalités d'inventaire avancées pour prendre en charge les modificateurs et les variantes. Trèfle POS prend en charge un maximum de modificateurs 2,000, de groupes de modificateurs 100 et d'éléments 15,000 dans toutes les catégories 100.
Square is probably Clover’s biggest competitor, as it is another easy-to-use, all-in-one cloud POS that can work for any type of business. Mobile, flexible, and, above all, simple, Square is an amazing all-around POS product that can work as either an entry-level POS for new businesses, or a more specialized POS for specific industries, such as food/beverage, retail, and beauty/wellness. Square also has some distinct advantages over Clover.
Toast offers all the restaurant-centric POS features you’d expect, from seating area management to menu management. Even offering more advanced functions, such as online ordering and kiosk mode, Toast is full-fledged restaurant management software, not just a POS. It’s not the cheapest POS around — packages start at $79/month — but certainly not the most expensive, either. The core software offered at the lowest price level includes cloud-based reporting, menu management, and kitchen operations, while paid add-ons include online ordering, loyalty, and gift cards.
My main complaint is Clover customer service and the unstable platform it is based on. In the one week I have used the Clover Mini I have had to reboot the units twice and they have been off line numerous times. Reboot is not a big deal, but for a brand new machine which cost $425 each I expected reliability of the FD130 or a Verifine unit (both of which I have used. )
Alors que les clients continuent d'acheter dans vos magasins, le système Lightspeed Retail POS procède automatiquement à l'enregistrement de leurs informations. TLes profils de clients qui en résulteront seront utiles lorsque vous aurez besoin d'appliquer des remises spéciales, d'évaluer leurs habitudes d'achat et l'historique de leurs ventes, ainsi que de prendre des notes sur des individus sélectionnés.

As a small business owner, who feels as if I been scammed twice already…My customers love the Clover POS and Clover Mini, they compliment it, but for processing. I would tell anyone not to go with Clover or First Data. They make running a business much harder then it already is. I don’t blame them all the way. I take some blame, but Clover – get over yourselves, you’ve already gotten so much money for equipment and also processing. Why not make a system which can be reprogammed?


Si vous recherchez une alternative au système Clover POS offrant un support client exceptionnel, alors ShopKeep (lisez notre Chronique de ShopKeep) pourrait être la solution parfaite. Ce système de point de vente basé sur un nuage comprend une gamme de fonctionnalités pour la création de rapports, les transactions de vente, la gestion des employés et le suivi des stocks. En outre, l'équipe de support client 24 / 7 peut répondre presque instantanément à toutes vos questions.
Square pour le commerce de détail est extrêmement flexible. Il peut être facilement adopté par les petites entreprises avec un emplacement de magasin ou les entreprises de taille moyenne qui combinent plusieurs emplacements de magasin et la vente en ligne de base. La synchronisation, le transfert et le suivi des stocks entre différents emplacements devraient être un jeu d'enfant.

Finally, some merchants might find Clover hardware limiting. Unlike other POS systems that run on Apple or Android devices, Clover’s proprietary hardware only works with Clover POS (with one exception, which I’ll get to shortly). That means if you buy the hardware and you end up not liking Clover, you can’t use your equipment with any other system. What’s more, your unit cannot even be reprogrammed if you want to switch to another First Data-approved merchant account. You’ll have to buy a whole new hardware bundle.
Avoid like the plague!!! The system itself is passable, but lacks several of the features that our salesperson assured us would be available. The main issue is the Clover Customer Service. Trying to even access your account while speaking with a CS Rep is excruciatingly difficult! We were provided our Merchant ID number, which we enter each time we call. It never works (even though we have been told it is the correct number). So they then ask you several minutes of questions to confirm your identity. I know that is for our benefit, but shouldn't be necessary each time. We have tried to change the contact email address, ("Can't help you with that"). We tried to change the business address, ("No problem.") but it still hasn't been changed. And good luck trying to get any real technical help! Sorry to rant, but we dumped this system after four months due to the extremely poor customer service and bait and switch we feel we fell for.
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