Closer in size and functions to a traditional countertop credit card machine, the Clover Flex offers card acceptance and a built-in printer. However, the Flex supports fewer apps, so if you need specific functions, be sure to check for app compatibility first. Weighing just 1 pound and featuring a 5″ screen, the Clover Flex is the smallest of the screen-based options.
My winery owns about $2,000 in First Data Clover equipment. It functions acceptably but not great. Our merchant processor charges 4.5% effective rate when you add in the fees. The fact that going to another merchant processor makes our $2K Clover equipment boat anchors is insane. We are going to jump to another POS and another merchant processor. I guarantee you we will NEVER purchase First Data services or a Clover. This business practice may be legal but it’s bad bad bad.
My main complaint is Clover customer service and the unstable platform it is based on. In the one week I have used the Clover Mini I have had to reboot the units twice and they have been off line numerous times. Reboot is not a big deal, but for a brand new machine which cost $425 each I expected reliability of the FD130 or a Verifine unit (both of which I have used. )
Lorsque vous achetez un système de point de vente au détail, vous ne vous contentez pas d'acquérir une solution logicielle. Vous serez également partenaire de son fournisseur et lui confierez ensuite votre entreprise. La solution de point de vente au détail finit par jouer un rôle qui détermine considérablement le résultat de toutes vos opérations principales.
Clover programmers are not familiar with restaurant business. I can tell because I’m a software developer and since I got my restaurant and got Clover, I have experienced many issues with the way they configured the processes. I haven’t switched yet because of the very tight contract. PLEASE DO YOURSELF A FAVOR, DO NOT GET ANY POS SYSTEM WITH LEASE CONTRACT. PAY IT IN FULL IF POSSIBLE AND DO NOT LET THEM NAIL YOU WITH THEIR LEASE CONTRACT.
Owning a Clover Station doesn’t prevent you from switching processors, it just prevents you from continuing to use your existing Clover POS with a different processor. Unfortunately, you’ll need to decide if changing processors is worth purchasing another point of sale system. In many cases, if your processor is gouging you on fees, the answer is a resounding yes.
Android-based Toast’s creators developed this cloud POS as an alternative to the poorly serviced, difficult-to-update POS systems most restaurateurs had to contend with just a decade ago. Toast is restaurant-specific and suitable for full service, quick service, cafes, and pizzerias. It can also be used by businesses that just serve alcohol, such as bars and nightclubs.
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I will be up-front. We’ve moved a lot of Clover-POS- systems to the side when we started production of our StoreCore store management service. StoreCore does not require contracts or merchants with “per system” mess. StoreCore is small business friendly. Utilizes reports that show you total tax, non-tax, total sales, cash/checks/card transctions listing how much tax/subtotal and total was made on those transactions and of course a grand total with a summary/journal of items.
We own a boutique where we also offer screen printing and embroidery. The clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sale t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional or make an invoice on word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn’t even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told “they’re yours, you bought them, do what you want with them, you could try selling them on ebay”. Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not “Point of Sale” or “Lucky Clover”. We’re currently looking for another option, over $2000 and a lot of frustration later.
This is honestly the worst POS system I’ve ever worked on. If you have a table service place that’s busy, it can’t even keep up. I take longer editing and entering food. Every feature that comes with Aloha or Micros or any other system costs extra monthly for this system and it makes no sense. The printer is constantly going out, there’s really no rhyme or reason to any of it. If I change a name on a ticket, there’s no changing it when I print it out. If someone wants to tab out of a group, the entire ticket needs to be tabbed out or you have to create a new table and move the guest there. So much of it makes no sense if anyone who developed the app had even asked for a restaurant to beta it.
Clover is a very acceptable point of sale system for small businesses, as long as you understand the risks and challenges of using First Data for payment processing and hardware/software support and are pretty confident you want to use Clover for the long-haul (or you can afford to buy new equipment if Clover doesn’t work out). Also, make sure you are comfortable with the bank/merchant account you purchase Clover from because you’ll be relying on them for most support-related issues. Check out our recommendations if you think Clover is right for you.
Do NOT use this system if you can help it. There charges are absurd and the lengthy contract requires more of you than most. But you need a system so you overlook the charges and the contracts and get the Clover because of the ease of getting set up…..just know…..customer service is going to be a terrible experience that will warrant you looking online for a forum in which you can let the world know of your terrible experience. Thus leads me here today. In final, as an operating system, I suppose it is ok. The pain of needing customer service and the crazy charges should be enough to keep you away 🙂
Ensuite, le système de point de vente Clover vous permettra d'ajouter de la gratification aux chèques, de créer un programme de fidélité simple et personnalisé, de créer votre liste de diffusion automatiquement, de préautoriser les cartes de crédit, de vous intégrer à une échelle de poids, de traiter les échanges, de gérer l'inventaire, de suivre les ventes avec rapports au niveau de l'article, exportez des rapports de base, gérez les employés (paie, quarts), définissez les autorisations des employés, traitez les remboursements, facturez les taxes au niveau de l'article, appelez les articles, les remises et les taxes, acceptez les signatures et les conseils à l'écran, envoyez des reçus sans papier , traiter les paiements hors ligne, suivre les paiements en espèces et accepter toutes les cartes de crédit et de débit.
Par conséquent, Clover convient à tous les commerçants à la recherche d'une solution de point de vente flexible. Il leur permet de faire évoluer dynamiquement le matériel et les logiciels POS au fur et à mesure de la croissance de leur entreprise. De plus, même les restaurants à service complet et les professionnels du service peuvent avoir une expérience transparente avec le système de point de vente Clover.
Clover also has mobile options that let you accept payments, not just from the counter but from wherever your customer happens to be. The Clover Mini can be used unplugged (for example, to take tableside payments at a restaurant), and the Clover Flex is even more mobile, to the point that it can be used for scanning inventory or line-busting on an all-day charge. Finally, the Clover Go, similar to Square, can be used to take payments with your smartphone.
Davis Porter est un expert en commerce électronique B2B et B2C qui est particulièrement obsédé par les plateformes de vente numériques, le marketing en ligne, les solutions d'hébergement, la conception Web, la technologie cloud et les logiciels de gestion de la relation client. Lorsqu'il ne teste pas diverses applications, vous le verrez probablement créer un site Web ou encourager Arsenal FC.
Have to say I found your reviews excellent as I’m a little reluctant to go with Clover because of the long term contracts but I do have one question while I have a website designed with Prestashop and a physical retail store but need to know if any of the above systems are compatible with Prestashop as I don’t want to reinvest in my website please and would the integration be easy as I have tried equate and it didn’t work ?
What truly makes Square stand out isn’t its hardware, but its payment processing. Square processing provides an alternative to a merchant account for businesses that aren’t ready for the cost or commitment a merchant account entails. Square offers a pay-as-you-go system, which has no monthly fee or monthly minimum, for just 2.6% +$0.10 per transaction. If you opt for an industry-specific POS software package, such as Square for Restaurants or Square for Retail, you’ll pay an additional $60/month, but the month-to-month contract gives you plenty of flexibility if you decide Square isn’t for you.
Clover Mobile also has an optional dock for stationing the machine at a set location. Clover Mobile processes payments through First Data, one of the nation’s largest payment processors, and can be used with any processor that utilizes the First Data platform. Clover Mobile is a cloud-based system, allowing businesses to manage information remotely from an internet-connected device.