Shannon is a writer and editor based in San Diego, CA. Shannon attended San Diego State University, graduating in 2005 with a BA in English. She is the former editor-in-chief of SteelOrbis, an online trade publication. Shannon has also published articles for LIVESTRONG.COM, eHow, Life'd, and other websites. She has been with Merchant Maverick since 2015, writing about POS software, small business loans, and financing for women entrepreneurs.
La gestion des clients est également un jeu d'enfant, grâce à la flexibilité de Vend et à un cadre d'information robuste. En plus de conserver vos données clients dans des profils bien organisés, le système facilite la collecte de données via des formulaires personnalisés. Aditionellement, vous profitez de ses programmes de fidélisation pour attirer des acheteurs réguliers.
Clover is super easy to use and get started with, even if you have minimal or no POS experience. Its short learning curve makes it easy to train employees, and proprietary features such as fingerprint login (on the Clover Station) make logging in a breeze. You don’t have to source your hardware from different places and hope it’s all compatible; Clover has everything you need to start selling out-of-the-box.
Support for Clover products can also be inconsistent, as payments/merchant account support varies, depending on who you buy your Clover hardware and account from. Clover is sold by thousands of different banks, merchant services providers, and other third-party vendors, almost always with a merchant account contract. Software and hardware support comes directly from First Data, which, again, has kind of a crummy reputation with merchants. Plus, its help website and videos aren’t super useful. Support for the Clover apps that extend the POS’s basic functionality is provided by the individual app developers rather than from a centralized support center.
Their customer service SUCKS!!!!!!! I have been put on hold for up to 30 minutes to have them get on the line and tell me I need to call a different number! Yes they can NEVER find your merchant ID number it's like you don't even exist. We are not a restaurant, and we have had to put our inventory in three different times! The little barcode scanner on the screen constantly stops working and when I tried to purchase a handheld barcode scanner just yesterday I spent the entire day on the phone, getting transferred, being put on hold, told I have to call different numbers and was finally told that they would email me the paperwork to get a scanner, and this is the best part.........they can't send the scanner until they receive my check BECAUSE THEY DONT TAKE CREDIT CARDS! What a ridiculous rinky dink operation! Run far far away from this system!