Yes, Clover is pretty, but the system is modern in more than just its appearance. Clover is fast, powerful, and cloud-based, bringing not only your business’s look but also its payment processing functionality and back-end business management into the 21st century. You can use Clover to accept any kind of payment from Apple Pay to gift cards, tie in a customer loyalty program, manage employees, and much more.
The only nice thing I can say about Clover is the machines themselves. They work. Customer service is about as bad as I have ever experienced. You call and a computer answers, you get put on hold, each customer service person says they can’t help you and pass you off to someone else you puts you on hold and then they say they can’t help you. All I have ever gotten has been the run around. In three months of trying to close my account because I closed the business, I have had ONE person actually help me and what needed done turned out to be very easy. Basically Clover, Owned by FirstData SUCKS.
Si vous recherchez une alternative au système Clover POS offrant un support client exceptionnel, alors ShopKeep (lisez notre Chronique de ShopKeep) pourrait être la solution parfaite. Ce système de point de vente basé sur un nuage comprend une gamme de fonctionnalités pour la création de rapports, les transactions de vente, la gestion des employés et le suivi des stocks. En outre, l'équipe de support client 24 / 7 peut répondre presque instantanément à toutes vos questions.
the rep Jim Minshew in NC sells this is very nice tells you what you want to hear! POS system the basic is nothing you have to buy all the apps and pay extra monthly fees. The rep said I could try it for 60 days no fees except for the card charges. I tried for 30 days and sent it back and they gave me the hardest time to do that, transferred hundreds of times, they charged me to send it back (Jim Minshew sold it as no charge and obligation free to try). THANK GOD I TERMINATED BEFORE THE 60 DAYS). it took them 2 weeks to accept the return & I was told if they didn’t receive by the 60th day I would be charged more money). 2 months later and they are still charging my account another $75 dollars for what?? I use SQUARE and couldn’t be happier. I use what I need and the fees are plain and simple, what they say they charge and no constant debits of who knows what fees! so the 1 month I used CLOVER I made sure to limit my use CC charges, they were $1700 on customer credit card use and CLOVERS fees were a total of $221+ and I will be closing my bank account cause they keep charging my account. with SQUARE I used $1900 for Customer CC and the charged my account $53.01 you do the math!