My business partner and I decided to go with Clover and it was the BIGGEST MISTAKE!!! Every time we call customer support they tell us they can not help us we need to go to our iAccess account and submit the problem, and then they will send you an email explaining the process or who you need to contact. Be aware that the iAccess account is also a HIDDEN FEE that they do not tell you about BUT you are paying for it. We were so unhappy with all the HIDDEN FEES that we wanted to cancel. Here we are two weeks later, and still waiting for them to cancel our account. The number they gave us was the same number we had called FOUR times, and they are not the people that cancel your subscription. FINALLY, today on attempt number 5 the lady was finally able to contact me to the right department, and she admitted that she gets the same complaint all the time. So, beware they will keep sending you to the merchant number that has NOTHING to do with the Clover apps. Heads up when you are trying to cancel make sure you are well aware of who you speak to. They will keep charging your account until you FINALLY get directed to the correct department, and trust me you will be transferred at least 5 times each time you call.
We have purchased the Clover mobile through our Suntrust bank branch and were very excited about the capabilities. It is a nice unit except for one major problem. In 6 months we have been sent 6 replacement devices because a bug causes all debit entries to be ran as credit entries. Well after the second device, I started wondering if this is some kind of procedure put into place by First Data. Their credit card rates are higher, but they sell you on the fact that all debit transactions are free. Which is great, if their equipment didn't disable debit transactions every 4 weeks. This has cost us a few hundred dollars per month on credit card fees that should have been run as debit. The equipment is cool and fast, but that debit scam is pretty sinister.
Entreprise: Vend propose un devis personnalisé pour toutes les fonctionnalités Pro combinées avec une intégration personnalisée et un gestionnaire de compte dédié. Il est adapté aux grandes entreprises qui exploitent plus de six magasins. Cependant, chaque registre supplémentaire est fourni à l'adresse 49 $ lorsque facturé mensuellementou 39 $ lorsque facturé annuellement.
Mobilité Un système POS mobile offre des avantages essentiels comme l'amélioration de la précision des commandes et l'accélération du service. Le personnel peut prendre des commandes mobiles sur tablettes directement auprès des clients, ce qui diminue les erreurs de saisie des commandes, et les responsables ont accès à la solution POS Reporting sur leur smartphone pour contribuer à la réussite de l'entreprise partout et à tout moment.
I would give less if I could in ratings. We signed up with Key Bank Merchant Services ( don’t use them either, awful) they promoted Clover for our new restaurant as ease of use, reporting and integration with our payroll company. This system hasn’t worked since day 1. It has cost us thousands in manhours, aggravation and stress. We are now trying resolutions with Key Banks Northeast Regional Head to try and resolve. This was an investment nightmare from start to finish. We failed to do our due diligence and have paid the price. We will make them pay if they can’t resolve these issues