Their customer service SUCKS!!!!!!! I have been put on hold for up to 30 minutes to have them get on the line and tell me I need to call a different number! Yes they can NEVER find your merchant ID number it's like you don't even exist. We are not a restaurant, and we have had to put our inventory in three different times! The little barcode scanner on the screen constantly stops working and when I tried to purchase a handheld barcode scanner just yesterday I spent the entire day on the phone, getting transferred, being put on hold, told I have to call different numbers and was finally told that they would email me the paperwork to get a scanner, and this is the best part.........they can't send the scanner until they receive my check BECAUSE THEY DONT TAKE CREDIT CARDS! What a ridiculous rinky dink operation! Run far far away from this system!
the rep Jim Minshew in NC sells this is very nice tells you what you want to hear! POS system the basic is nothing you have to buy all the apps and pay extra monthly fees. The rep said I could try it for 60 days no fees except for the card charges. I tried for 30 days and sent it back and they gave me the hardest time to do that, transferred hundreds of times, they charged me to send it back (Jim Minshew sold it as no charge and obligation free to try). THANK GOD I TERMINATED BEFORE THE 60 DAYS). it took them 2 weeks to accept the return & I was told if they didn’t receive by the 60th day I would be charged more money). 2 months later and they are still charging my account another $75 dollars for what?? I use SQUARE and couldn’t be happier. I use what I need and the fees are plain and simple, what they say they charge and no constant debits of who knows what fees! so the 1 month I used CLOVER I made sure to limit my use CC charges, they were $1700 on customer credit card use and CLOVERS fees were a total of $221+ and I will be closing my bank account cause they keep charging my account. with SQUARE I used $1900 for Customer CC and the charged my account $53.01 you do the math!