This is honestly the worst POS system I’ve ever worked on. If you have a table service place that’s busy, it can’t even keep up. I take longer editing and entering food. Every feature that comes with Aloha or Micros or any other system costs extra monthly for this system and it makes no sense. The printer is constantly going out, there’s really no rhyme or reason to any of it. If I change a name on a ticket, there’s no changing it when I print it out. If someone wants to tab out of a group, the entire ticket needs to be tabbed out or you have to create a new table and move the guest there. So much of it makes no sense if anyone who developed the app had even asked for a restaurant to beta it.
Mobilité Un système POS mobile offre des avantages essentiels comme l'amélioration de la précision des commandes et l'accélération du service. Le personnel peut prendre des commandes mobiles sur tablettes directement auprès des clients, ce qui diminue les erreurs de saisie des commandes, et les responsables ont accès à la solution POS Reporting sur leur smartphone pour contribuer à la réussite de l'entreprise partout et à tout moment.
Support for Clover products can also be inconsistent, as payments/merchant account support varies, depending on who you buy your Clover hardware and account from. Clover is sold by thousands of different banks, merchant services providers, and other third-party vendors, almost always with a merchant account contract. Software and hardware support comes directly from First Data, which, again, has kind of a crummy reputation with merchants. Plus, its help website and videos aren’t super useful. Support for the Clover apps that extend the POS’s basic functionality is provided by the individual app developers rather than from a centralized support center.
I purchased mine from First Data and was assured that Clover could do everything my First Data Dinerware could do. After 1 month of giving Clover the chance to fix there numerous problems I sent the system back. It's not a good fit for a full service restaurant, also the sales rep knew nothing about even the basics of the Clover system. It took me 3 times longer to enter an order. This is a big 5 thumbs down on this system....
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