Alors que les clients continuent d'acheter dans vos magasins, le système Lightspeed Retail POS procède automatiquement à l'enregistrement de leurs informations. TLes profils de clients qui en résulteront seront utiles lorsque vous aurez besoin d'appliquer des remises spéciales, d'évaluer leurs habitudes d'achat et l'historique de leurs ventes, ainsi que de prendre des notes sur des individus sélectionnés.
Certains cookies sont essentiels pour vous permettre de profiter pleinement des fonctionnalités de notre site. Ils nous permettent de maintenir les sessions d’utilisateur et de prévenir les menaces de sécurité. Ils ne recueillent ni ne stockent aucune information personnelle. Par exemple, ces cookies vous permettent de vous connecter à votre compte, d’ajouter des produits à votre panier et de procéder au paiement en toute sécurité.
Shannon is a writer and editor based in San Diego, CA. Shannon attended San Diego State University, graduating in 2005 with a BA in English. She is the former editor-in-chief of SteelOrbis, an online trade publication. Shannon has also published articles for LIVESTRONG.COM, eHow, Life'd, and other websites. She has been with Merchant Maverick since 2015, writing about POS software, small business loans, and financing for women entrepreneurs.
Donc, pour choisir l'option la plus économique pour votre entreprise, vous pouvez comparer différents systèmes de points de vente au détail en fonction de leur configuration globale et de leurs coûts de fonctionnement. Ensuite, utilisez les chiffres pour établir le retour sur investissement potentiel de chaque option en fonction des avantages des fonctionnalités correspondantes.
Jusqu'à présent, ses utilisateurs en Europe et aux États-Unis l'ont félicité pour son approche exceptionnelle des systèmes de point de vente au détail. Au lieu de lancer un ensemble de fonctionnalités extrêmement riche, le système de point de vente Sum UP est conçu pour être simple et facile à utiliser. Cela signifie qu'il ne contient que l'essentiel, ce qui garantit aux détaillants une expérience transparente.
Et pendant que vous y êtes, vous pourriez éventuellement envisager d'introduire des canaux de vente supplémentaires pour améliorer votre expérience client globale. Si tel est le cas, le système de vente au détail Vend vous offre la possibilité de créer un site de commerce électronique entièrement fonctionnel. Concevoir le tout ne prend que quelques clics et le tour est joué! Vous vendrez en ligne en peu de temps.
ShopKeep does not have as many specialty-focused features as Lightspeed or Toast (it lacks table seating and advanced inventory management functions), making it better for small specialty shops and small quick-service food operations rather than full-service restaurants or large stores. Then again, you don’t want to pay for features you won’t use anyway. And it does still have some powerful back-office features, including employee management and an email marketing integration with Mailchimp.
The Clover POS system allows any merchant to run a full featured point of sale system on a custom android tablet at a fraction of the cost of traditional POS systems. Clover POS is easily programmable for a variety of retail businesses and restaurants and offers the ability to accept normal credit and debit cards as well as EMV and NFC payments such as Apple Pay.
Clover hardware becomes even more expensive if you lease it, which is what a lot of Clover resellers will try to get you to do. (Please don’t lease any payment processing or POS hardware.) As mentioned, Clover is always sold with a merchant account, so you can’t just go out and buy the hardware on your own (without signing a merchant services contract).
Square has several proprietary POS hardware options that are comparable to Clover. The Square Terminal is similar in its form factor and function to the Clover Flex or Clover Mini, while the dual-screen Square Register (pictured below) is more of an answer to the Clover Station. For mobile businesses, Square’s $49 contactless and chip reader can be used to accept EMV and NFC payments, such as Apple Pay.
Trèfle POS est desservi par la société First Data. Vous pouvez également obtenir de l'aide auprès du fournisseur de services marchand auquel vous vous inscrivez. C’est l’une des raisons pour lesquelles il est si important de s’assurer que vous choisissez la bonne banque ou le bon fournisseur pour soutenir votre entreprise. Bien entendu, le support technique du matériel et des logiciels que vous utilisez pour gérer chaque transaction viendra directement de First Data. Cela est vrai que vous utilisiez une banque ou un fournisseur de paiement pour gérer vos transactions.
The only nice thing I can say about Clover is the machines themselves. They work. Customer service is about as bad as I have ever experienced. You call and a computer answers, you get put on hold, each customer service person says they can’t help you and pass you off to someone else you puts you on hold and then they say they can’t help you. All I have ever gotten has been the run around. In three months of trying to close my account because I closed the business, I have had ONE person actually help me and what needed done turned out to be very easy. Basically Clover, Owned by FirstData SUCKS.
My main complaint is Clover customer service and the unstable platform it is based on. In the one week I have used the Clover Mini I have had to reboot the units twice and they have been off line numerous times. Reboot is not a big deal, but for a brand new machine which cost $425 each I expected reliability of the FD130 or a Verifine unit (both of which I have used. )
We own a boutique where we also offer screen printing and embroidery. The Clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sell t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional, or make an invoice on Word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn’t even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told “they’re yours, you bought them, do what you want with them, you could try selling them on ebay”. Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not “Point of Sale” or “Lucky Clover”. We’re currently looking for another option, over $2000 and a lot of frustration later.
Il convient toutefois de noter que alors que les systèmes de points de vente au détail locaux ont toujours régné, les systèmes de points de vente au détail basés sur le cloud sont apparemment l'avenir. 60% des systèmes de point de vente au détail nouvellement adoptés en 2018 étaient basés sur le cloud, et la tendance a augmenté de façon assez exponentielle depuis.

provide support. Your experience is unfortunately common and could be resolved by a knowledgeable rep. Search the App Market for some simple fixes at very reasonable pricing, with free Trial Periods. We have had several Clover merchants buy new Clovers because of the experienced support we give them to find the solutions for their business, not somebody else’s.
I can tell you it definitely can be reprogrammed but they dont allow it because they want a proprietary system so sales offices will promote their system knowing that it will make it tough for that business to switch because they have to buy a new POS system. We have Clover as an option and I detest this about it because I have other customers that got a Clover from another sales office and aren’t able to reprogram it because they wont allow it. However it’s doable because if I have a business owner who sells the business it can be reprovisioned as they call it. Or if the business owner changes businesses names and location but it is done by the same sales office, so that is a lot of BS that it is security. The only security is for that sales office that the merchant will stay longer even when not happy. I hope that helps.
For receipt printing, the Clover Mobile can connect to a Bluetooth-enabled Clover Mobile printer. The Clover Mobile printer is not automatically included with the Clover Mobile, but can be purchased for add-on at any time. The printer includes a clip for attaching to aprons or clothing or can be placed flat on a table. The Clover Mobile printer is made of drop-resistant silicone.
×