Clover hardware becomes even more expensive if you lease it, which is what a lot of Clover resellers will try to get you to do. (Please don’t lease any payment processing or POS hardware.) As mentioned, Clover is always sold with a merchant account, so you can’t just go out and buy the hardware on your own (without signing a merchant services contract).
I have this Equipment. Highly do not recommend. Today i spoke to Kristopher #26812. I lease this equipment. Even, they make a lot of money on me than they charge $30 for shipping fee for replacement. Problem is that it keep breaking every 6 months. Last time i have got main station with cracks on main leg. Probably refurbished. It will brake soon. They will charge me $30 again… I can’t leave it like that. I need to share with my experience with other potential customers.
Au lieu de faire appel à l'équipe du service clientèle, vous pouvez toujours essayer de consulter le centre de libre-service Clover, qui permet d'accéder à des conseils de dépannage, à des FAQ et à des guides. Cette information est très utile, en particulier lorsque vous trouvez un guide contenant un didacticiel vidéo sur YouTube. Clover offre également la possibilité de contacter leur équipe sur les réseaux sociaux tels que Instagram, Twitter et Facebook.
Avoid like the plague!!! The system itself is passable, but lacks several of the features that our salesperson assured us would be available. The main issue is the Clover Customer Service. Trying to even access your account while speaking with a CS Rep is excruciatingly difficult! We were provided our Merchant ID number, which we enter each time we call. It never works (even though we have been told it is the correct number). So they then ask you several minutes of questions to confirm your identity. I know that is for our benefit, but shouldn't be necessary each time. We have tried to change the contact email address, ("Can't help you with that"). We tried to change the business address, ("No problem.") but it still hasn't been changed. And good luck trying to get any real technical help! Sorry to rant, but we dumped this system after four months due to the extremely poor customer service and bait and switch we feel we fell for.